Privacy Policy

Robin Aire Heating & Cooling Inc. is committed to providing you with exemplary service and taking every reasonable measure to protect your Personal Information. This policy details our commitment to making sure your Personal Information remains protected.

What is Personal Information and why do we collect it?

Personal Information is a detail or an opinion that identifies an individual. This may include: names, addresses, email addresses, phone and facsimile numbers.

We may collect this information for the purpose of marketing and providing our services to you. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will take every reasonable measure to explain to you why we are collecting the information and its intended use.

Cookies

A cookie is a small piece of data that a server sends to a user's web browser, most commonly used to tell if two requests came from the same browser. Practical uses see that it keeps a user logged-in and remembers certain information from the previous visits. Robin Aire Heating & Cooling Inc. uses cookies.

You can choose if you would like to accept cookies by changing the settings of your web browser. Often times, such a feature is prompted automatically. Otherwise, by accessing the browser's help feature you will find the option to disallow all cookies from being accepted by the browser, or to notify you when cookies are present. If you disable cookies, you may lose some functionality on our webpage, as some features may not work as intended.

Third Parties

Where reasonable and necessary to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure
  • Where required or authorized by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and will be updated as necessary.